Discounts and open prices

The till has two kinds of discount: one on a single item line, and one on the whole receipt. An open-price item has no fixed price, so you enter its price each time you sell it.

Before you start

The owner decides in Configuration Studio → How we sell what the cashier sees:

• Sale discount: its field shows unless the owner hides it.
• Line unit price: lets you change an item's price in the cart. It starts allowed for managers and the owner and locked for cashiers, and the owner can change it for each role.
• Discounts that need a supervisor (above % of the sale): the share above which a discount needs a supervisor. For cashiers it starts at zero, so every discount a cashier gives, on a line or on the receipt, needs a supervisor's approval. A value of 100 means no discount ever needs approval.

Discount one line

1. Add the item to the cart.
2. Type the discount in the line's Discount field. This discount is an amount, not a percentage.
3. The total of all line discounts shows as Line discounts at the bottom of the cart.

If the discount is more than the line is worth, you see The discount is more than the line total. and Continue to payment stays unavailable until you fix it.

If the company allows price changes, you can type a new price in Unit price instead of a discount. Otherwise the catalogue price shows read-only.

Discount the whole receipt

1. Press Continue to payment.
2. In Sale discount, choose Amount or % if both options show.
3. Type the amount or the percentage. The sale discount applies after tax and lowers the Grand total by that much.

Supervisor approval for a discount

Sahab works out the discount share like this: line discounts plus the sale discount, divided by the value of the goods before discounts. If that share is above the limit the company set for your role, a notice with the share and the limit appears before you complete.

1. Press Complete sale. The Supervisor approval for the discount window opens.
2. The supervisor enters their email and password in Supervisor email and Supervisor password. Sahab checks the password and never stores it.
3. Press Approve and complete. The receipt records who approved the discount.

To change the discount instead, press Back to the sale. Anyone who may approve POS discounts, such as managers and the owner, approves their own discount on completion without this window.

Open-price items

Some items have no fixed price, like miscellaneous goods. Whoever manages items turns on Open price — the till asks for the price at each sale when adding or editing the item.

1. At the till, the item shows Open price where the price would be. Tap it or scan its barcode.
2. The Enter the price window opens. Type the Price for this sale; it must be above zero.
3. Press Add to cart.

The line's Unit price stays editable, and discounts and the item's tax apply as on any other line.

What's next

• Sell at the till — the full sale, step by step.
• Split payments, customer credit and vouchers — when the customer pays in more than one way.
• Add and import items — where an item's open price is set.